Reviews from our customers

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I had an excellent experience with my aesthetic consultant Dr.Helen from start to finish. She was professional, knowledgeable, and took the time to listen to my concerns and understand exactly what I wanted to achieve. Never once felt pressured into having any treatment, and everything was explained clearly, including the options, expected results, and aftercare. Helen's attention to detail and genuine care made me feel completely at ease. The results have exceeded my expectations—they look natural, subtle, and have given me a real confidence boost. I couldn’t be happier with the outcome. I would highly recommend Dr Helen to anyone looking for expert advice, outstanding professionalism, and exceptional results. Thank you for such a wonderful experience! Bev Firth ~ Bev F
I honestly can’t recommend Helen enough. From the very first consultation, she made me feel completely at ease—taking the time to understand exactly what I wanted and explaining everything in a way that felt honest and reassuring. I’ve had cheek and nose fillers as well as Botox, and the results are just incredible—natural, balanced, and exactly what I hoped for (if not better). Nothing looks overdone, just a fresher, more refined version of me. What really stands out is Helen’s  attention to detail and genuine care. You can tell how passionate she is about what she  does and truly want the best outcome for her patients. The whole experience, from consultation to aftercare, has been seamless and professional. If you’re considering any aesthetic treatments and want someone you can completely trust, this is the doctor to go to. I wouldn’t go anywhere else! Helen McIver you are amazing !! ~ Jayne M
I have been a patient of Dr Helen's for several years now and trust her judgement, her opinions as a medic and, possibly most importantly, her aesthetic work implicitly. She has passion, integrity, and insane skill in abundance and makes me feel like my face is the most important face she has ever seen, when I'm sure that cannot be true! Our appointments are never rushed and the environment feels 100% clean and safe. Dr Helen holds a space to listen and address any concerns I have, whilst also gently challenging my requests for procedures that she does not believe will benefit me - a rare find in such a lucrative and, sometimes brutal, industry. I have received various treatments from Dr Helen over the years, and always felt informed, safe and comfortable throughout, as well as feeling reassured that I can reach out to her post-procedure with any queries or questions that pop into my head once I have left the clinic. One in a million! ~ C J
I first visited Dr Helen’s clinic 5 years ago. I was very nervous after a bad experience with another provider, straight away I was put at ease and I knew I’d found the best in the business. Helen listened to my concerns and came up with a plan to rectify the problems and going forward treatments that would give me the natural enhancements I was looking for. She started by dissolving my lips and then starting again by using filler to give me subtle volume, a natural shape and smoothing out the lines. I have had cheek and temple filler, that was absolutely painless and the results are amazing. I’ve also had Botox, which has softened my wrinkles, but I still have expression. Most recently I’ve had radiesse and NCTF giving my skin a beautiful glow. I’m 57 and I’m not trying to look 20 years younger, I just want to look fresh, healthy and like I’ve had a good nights sleep (even if I haven’t) and Dr Helen has achieved this with her expertise. She has given me back my confidence lost in menopause and I know she just “gets” me. ~ debra j
In my opinion, Dr Helen is the best aesthetic doctor in the South. She is always welcoming, knowledgeable, and the results consistently speak for themselves. I first met Helen many years ago in London and have continued to trust her with my treatments ever since. I never feel rushed or pressured during appointments, and it is clear that she genuinely cares about her patients and their outcomes. I would highly recommend Dr Helen to anyone considering aesthetic treatments in London or Kent. ~ Lauren I
Dr. Helen is exceptional. Her attention to detail immediately puts you at ease, especially when undergoing treatment that can feel quite daunting given that it is on your face. She only restored what I had naturally lost over the years, which was incredibly important to me. I wanted a natural-looking result, and I honestly didn't think such subtle yet effective outcomes were possible with aesthetic treatments. ~ Rachel B
The absolute best! I was so unhappy with my smile lines for SOOO long and Helen fixed them in all of 30 minutes. I wish I had done it sooner! She has made it look so natural and subtle that it just looks like Im refreshed and have been at a spa weekend! Mwahahah, I shall most definitely be returning and getting a top up when needed. Absolutely revolutionary, give this woman the noble prise! ~ Claudias B
This was my first time having any aesthetics treatment and it was the best experience from start to finish. Dr Helen is so warm and friendly and really puts you at ease . The treatment process is calm and unrushed and explained every step of the way. I’m delighted with the results and will be going back as soon as I can schedule an appointment. ~ Jane D
Helen is wonderful—highly skilled, knowledgeable, and refreshingly open and honest. She takes the time to listen carefully and truly understands the subtle, natural-looking results I was hoping for: simply ‘you, but better’. I trust her completely and always feel confident in her advice and treatments. I wouldn’t hesitate to recommend her. ~ Lara H
I trust Dr Helen implicitly. She knows what looks good and how to get it. I have sent several friends her way and they are so pleased to have met her. Having a dentist background means she knows the head and neck in great detail and I am confident in her expert hands. ~ Nicola H
In LOVE with the results!!!! It was my first time getting lip fillers and I was very very nervous and anxious however Helen was very professional and nice She reassured me that everything is going to turn out in the end and she did keep her promise 110%!! Wouldn’t recommend anyone better 🤗 ~ Dinah A
Helen is lovely. Very thorough with discussing my treatment and needs before starting anything and she does an amazing Job with my botox and lip fillers! If you aren’t feeling 100% with something she is more than happy to make adjustments in follow up appointments. ~ Jumana A
I had the very best experience with Helen. From start to finish she made me feel so at ease. I couldn’t feel more confident and happier with my results. She truly brought my confidence back. Thankyou so much Helen x ~ Samantha H

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